All orders outside of Canada are charged in US Dollars. Orders placed within Canada are in Canadian Dollars.
Please allow 24 hours for orders to be processed. Orders placed after 3 pm Friday, Saturday and Sunday will be shipped Monday.
We will send a confirmation and tracking for your order when it is placed for shipment.
All International Orders are shipped via ExpressPost or DHL. Please be aware that orders shipped outside Canada may be subject to local customs fees or duties. Every Country has different procedures and fees for incoming packages. Unfortunately, Kate King Jewellery does not have information on customs or duties, and we are not able to estimate these charges. Please check with the proper local authorities before placing your purchase. Kate King Jewellery is not responsible for non-paid import taxes, nor will Kate King Jewellery issue any refunds or exchanges for deliveries that have been refused for non-payment of import taxes. Checking the box at check out indicates your agreement and acceptance of this.
You may cancel an online order as long as the order status is “Processing.” If order status is “Completed,” it cannot be cancelled. All shipped orders not accepted by the customer prior to delivery are subject to a return and restocking fee of $100.
*This fee is not applicable to our return policy. Return shipping is at the customer’s expense.