Orders/Duty and Tax

All orders are charged in US Dollars. Please allow 24 hours for orders to be processed. Orders placed after 3 pm Friday, Saturday and Sunday will be shipped Monday.

Please note: Orders purchased in the Online Shop from Canada will be charged in US Dollars. Local shoppers seeking similar items found online, please contact us at our Calgary store. We are more than happy to assist you via email or phone if you cannot come to the store. We will try our best to match your interest, as the pendants are handmade and some pieces have not been duplicated. Inventory online is reserved for the Online Shop, orders must be placed online and purchased in US Dollars if the exact pieces are desired.  

We will send a confirmation and tracking for your order when it is placed for shipment.

Orders sent outside of Canada may be subject to duties and taxes.  These are the responsibility of the purchaser and will be collected at delivery in your country. We are not able to estimate or calculate duty or taxes.

Order Cancellation
You may cancel an online order as long as the order status is “Processing.” If order status is “Completed,” it cannot be cancelled. All shipped orders not accepted by the customer prior to delivery are subject to a return and restocking fee of $100.

*This fee is not applicable to our return policy however, return shipping is at the customer’s expense.