Care and Maintenance Instructions

Upon your purchase you will receive an email describing your gemstone and its properties. Included are detailed care and maintenance instructions. Please read this carefully. We recommend and sell “Organically Yours” Jewellery Cleaner.  Do not cleanse stones set into sterling silver or gold with salt. The salt acts as an oxidizer and will tarnish the metal. For this reason we recommend that the jewellery should NOT be worn in the ocean or swimming pool.

Please note that Silver is a soft metal and normal wear and tear will require that you have the piece inspected regularly and ensure that it is in good order. Since the level of wear and tear on a piece is based on frequency of use and an individuals own practices this will vary. Inspection may find things like loose prongs and will need maintenance. You may bring or send your piece to us and we will assist in assessing the work estimate for you (at your expense).

Gemstones collect energy when you are wearing them so it is very important to cleanse them. If you don’t clean and charge your gemstones they will become energetically dormant.  Simply place your piece with the cleaning and charging kit after you are finished wearing your gemstone. If you miss a clearing and activation, do it when you can to be sure your stone is vibrating at the highest frequency.

Recharge Moldavite by exposing it to direct sunlight for 30 minutes per week.

Warranty

Repair

Exchange/Refund Policy

We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept items for exchange, refund or merchandise credit within 7 days. All refunds will be issued to the original form of payment. All returns must be unaltered, unworn and in saleable condition. Please note used merchandise will not be accepted for refund or exchange unless defective.